Last updated: November 13, 2025
Who We Are
Our website address is: https://rlroberts2.com.
R.L. Roberts II Design, LLC provides graphic design and documentation solutions, including digital templates, controlled documents, and print collateral supporting business needs.
Information We Collect
We collect different types of information depending on how you interact with our site and products:
- Account & Order Information: When purchasing digital templates, toolkits, or related products, we collect your name, billing details, email address, and payment information to process your order.
- Download Data: We log product downloads to verify license rights and provide customer support.
- Technical Data: Your IP address, browser type, and device information are collected for site performance and security.
- Optional Communications: If you contact us by email (e.g., hello@rlroberts2.com) or through a form, we collect the details you provide so we can respond.
We do not collect sensitive payment card data directly. Transactions are securely processed by third-party payment providers.
Comments
Comments are currently disabled on https://rlroberts2.com. If re-enabled in the future, standard WordPress comment and Gravatar integrations may apply, as described below:
- We would collect the data shown in the comments form along with your IP address and browser details for spam detection.
- An anonymized string of your email (hash) may be shared with Gravatar. Gravatar Privacy Policy.
- After approval, your profile picture may be visible next to your comment.
Media
If you upload files or images (e.g., in a support request), avoid including embedded location data (EXIF GPS). Visitors may be able to extract such data from publicly posted files.
Cookies
We use cookies to improve your browsing and purchasing experience:
- Essential Cookies: Used for login sessions, secure checkout, and site functionality.
- Preference Cookies: Store your display and session settings.
- Analytics & Performance Cookies: May be used to understand how visitors use our site and improve products.
- E-commerce Cookies: Track cart contents, product downloads, and licensing verification.
You may control or disable cookies in your browser settings, but this may affect website functionality.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, images, or product descriptions). Embedded content behaves exactly as if you visited the source website. These sites may collect data, use cookies, and track your interaction independently of R.L. Roberts II Design, LLC.
How We Use Your Data
Your data is used to:
- Process product purchases and deliver downloads.
- Provide customer support for digital templates and AssessmentDrive® products.
- Verify licensing and prevent unauthorized distribution.
- Improve and secure our website, services, and offerings.
- Send updates, receipts, or important communications related to your purchases.
Who We Share Your Data With
- Payment Processors: Secure third-party processors handle financial transactions.
- Hosting & IT Providers: To ensure uptime, backups, and site security.
- Spam/Abuse Protection: Automated services may scan for malicious activity or spam.
We do not sell or trade your personal information to outside parties.
Data Retention
- Orders & Downloads: Order and licensing records are retained for at least 7 years for business, compliance, and tax purposes.
- Accounts: If you create an account, we store the information in your profile until you request deletion.
- Support Requests: Retained as long as needed to resolve your inquiry.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (subject to legal/business requirements).
- Withdraw consent for communications at any time.
To make a request, contact hello@rlroberts2.com.
Data Security
We use industry-standard safeguards to protect personal data, including SSL encryption, secure hosting, and access controls. However, no online service can guarantee 100% security.
Where Your Data Is Sent
- Visitor interactions (such as form submissions) may be checked through automated spam detection services.
- Downloads and product access requests may be logged for licensing and compliance purposes.
Copyright
© R.L. Roberts II Design, LLC. All rights reserved. This material is protected by U.S. and international copyright laws. Unauthorized reproduction or distribution outside the licensed organization is prohibited without written permission.
Intellectual Property
All templates, procedures, forms, guides, and supporting materials are original works created by R.L. Roberts II Design, LLC. These documents, layouts, structures, and design elements are proprietary intellectual property.
Purchase of a kit grants a non-transferable license for internal organizational use only. Redistribution, resale, public posting, or use across multiple client organizations without a consultant or reseller license is prohibited. The company retains full ownership of all content, including revisions and update
Updates to This Policy
We may update this Privacy Policy as we expand our digital offerings and compliance toolkits. Updates will be posted here with a revised “Last Updated” date above.
Marketing Consent
R.L. Roberts II Design, LLC may create and use marketing materials, portfolio pieces, and mockups that represent samples of its graphic design and documentation work. These materials help demonstrate the company’s design approach, layout standards, and overall capabilities. Only generic or anonymized representations are used unless a client provides written permission to display specific work. No confidential information, proprietary details, or identifying content will ever be shared without consent.
Clients who prefer not to have their work represented in any form may request exclusion by contacting hello@rlroberts2.com.